Privacy Policy

We are committed to maintaining the trust and confidence of our visitors to our website. We do not pass on or trade any of your details with any other businesses. SEB Sensory Limited is the data controller and we are responsible for your personal data.

This privacy policy provides you with the details of when and why we collect your personal information, how we use it and how we keep it secure.

The Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

Your information and personal data

We, SEB Sensory Limited may collect, store and use your personal information at times for the purposes of customising and improving your visitor experience whilst using our site. Additionally, it is used to provide you with services that you request and to respond to any enquiries. All email addresses are stored as securely as all the other information. No information is passed to a third party.

Use of Cookies

A cookie is a small file which asks permission to be placed onto your computer’s hard drive, which once you agree, helps analyse web traffic or lets you know when you visit a particular site.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google's privacy policy here for further information http://www.google.com/privacy.html.

Email Newsletter

This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies / people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website's email newsletter program. A small fee will be payable. If you would like a copy of the information held on you please write to the business address at the bottom of this policy.

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity [this is by no far a comprehensive list]. This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will be detailed instead.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Contact & Communication

Our site’s contact form asks you to provide us with some contact information (eg. name and email address). We use these details to contact you in response to any enquiries and to send you information about our company, products and offers by phone, email, etc).You have to give us your permission if you wish to be added to our mailshots which give updates on what is happening within the company, new product launches and any special offers. You can do so underneath the contact form. If at any time you wish to stop receiving information from SEB Sensory Limited please contact us (contact details below) to ask that we remove you from our contact list and we will update our records accordingly.

Mailing Lists

As part of the registration process for our monthly e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses. Payments

When you place an online order at www.sebsensory.com you are re-directed to Sage Pay’s website for the collection and processing of payment information. SEB Sensory Limited does not collect or have access to any credit card details. For further information please refer to Sage Pay’s privacy policy .

Access to your personal information

Under GDPR, you are entitled to view, amend or delete the personal information that we hold. Please email your request to the contact details below Contact details:

Legal Name of Company: SEB Sensory Limited

Email: sales@sebsensory.com

Correspondence Address: SEB Sensory Limited, Marketing Department, 11 Sike Close, Darton, Barnsley, South Yorkshire, S75 5RE